They're every bit as capable as local hires we'd pay $60,000, but at a fraction of the cost.
INDUSTRY
Landscaping
INDUSTRY
Landscaping
INDUSTRY
Landscaping
CHALLENGES
High administrative costs consuming profit margins lead to difficulty scaling operational functions efficiently. Additionally, missed opportunities for growth in areas like marketing, client communications, and operational support.
RESULTS
Hermes Landscaping partnered with Hey Lieu to implement highly skilled virtual assistants (VAs). This enabled them to significantly reduce operational costs, enhance client management, and free up resources to explore new business growth opportunities.
ASSISTANT TYPES
Virtual Assistant, Executive Assistant, Premium Assistant (Marketing Specialist)
hermeslandscaping.com
70%
Administrative cost reduction
40%
Improved customer response times
35%
Contract administration efficiency
"We’ve been really impressed with EJ and Tina... they’re every bit the equivalent of domestic hires that we’d pick up for probably $40,000 to $60,000 a year. College graduates with work experience of 5 to 10 years. They’re extremely capable."
Graham Moyer.
Vp of Business Operations
Hermes Landscaping
The team at Hermes Landscaping headquartered in Lenexa, KS are dedicated to providing top-notch outdoor services, including lawn care, garden design, and maintenance.
The Results
The partnership with Hey Lieu resulted in immediate and measurable impacts. Within the first quarter of 2024, Hermes Landscaping achieved:
70% Administrative Cost Reduction
By replacing potential domestic hires with Hey Lieu VAs, Hermes saved approximately $42,000 per position annually. With 5 VAs implemented, this translates to projected annual savings of $125,000 – funds that can be reinvested in core operations.
40% Improved Customer Response Times
The dedicated support from VAs allowed Hermes to establish a more consistent communication cadence with clients. Account managers now maintain regular touchpoints, significantly enhancing customer perception and satisfaction.
35% Increase in Contract Administration Efficiency
EJ’s work in the commercial maintenance division streamlined contract tracking, renewal management, and customer communications – critical functions for maintaining stable revenue.
Implementation Timeline
Hermes Landscaping VA Implementation Timeline
Summary:
January '25: 2 initial VAs (EJ and Tina) for admin and operations support
February '25: Added 1 VA dedicated to contract administration
March '25: 2 more VAs being onboarded for customer support
Projected by EOY 2025: Expanding to 8–10 VAs across all departments
Graham summarized the impact succinctly:
Value Comparison
Ultimately, Hey Lieu's VAs provided Hermes Landscaping with scalable, affordable, and highly capable resources, helping position the company for sustained growth while enhancing operational efficiency in their core maintenance business – the area Graham identified as "the meat of the market" for landscaping companies.
Cost Comparison: US vs. Hey Lieu
US-Based Equivalent
Administrative Staff: $40,000–$60,000 annual salary
Benefits & Overhead: Additional 20–30% costs
Limited flexibility in scheduling and scaling
Hey Lieu Solution
Full-time VA: Approximately $18,000 annually
Limited flexibility in scheduling and scaling
Flexible scaling based on seasonal demands
Same quality level as college-educated domestic hires with 5–10 years experience
Ready to
Get Started?
Didn't find the answers you're looking for? We are ready to answer any other questions you may have when you book a demo.
Contact Us
Still have more questions?
Check this out!
What is a virtual assistant, and how can they help me?
How do I communicate with my virtual assistant?
Are your virtual assistants experienced and qualified?
How do I assign tasks to my virtual assistant?
See more FAQs
Copyright 2024, Hey Lieu
Ready to
Get Started?
Didn't find the answers you're looking for? We are ready to answer any other questions you may have when you book a demo.
Contact Us
Still have more questions?
Check this out!
What is a virtual assistant, and how can they help me?
How do I communicate with my virtual assistant?
Are your virtual assistants experienced and qualified?
How do I assign tasks to my virtual assistant?
See more FAQs
Copyright 2024, Hey Lieu
Still have more questions?
Check this out!
What is a virtual assistant, and how can they help me?
How do I communicate with my virtual assistant?
Are your virtual assistants experienced and qualified?
How do I assign tasks to my virtual assistant?
See more FAQs
Ready to
Get Started?
If there are question you want to ask, we will answer all your question
Contact Us
Copyright 2024, Hey Lieu
They're every bit as capable as local hires we'd pay $60,000, but at a fraction of the cost.
INDUSTRY
Landscaping
CHALLENGES
High administrative costs consuming profit margins lead to difficulty scaling operational functions efficiently. Additionally, missed opportunities for growth in areas like marketing, client communications, and operational support.
RESULTS
Hermes Landscaping partnered with Hey Lieu to implement highly skilled virtual assistants (VAs). This enabled them to significantly reduce operational costs, enhance client management, and free up resources to explore new business growth opportunities.
ASSISTANT TYPES
Virtual Assistant, Executive Assistant, Premium Assistant (Marketing Specialist)
hermeslandscaping.com
70%
Administrative cost reduction
40%
Improved customer response times
35%
Contract administration efficiency
"We’ve been really impressed with EJ and Tina... they’re every bit the equivalent of domestic hires that we’d pick up for probably $40,000 to $60,000 a year. College graduates with work experience of 5 to 10 years. They’re extremely capable."
Graham Moyer.
Vp of Business Operations
Hermes Landscaping
The team at Hermes Landscaping headquartered in Lenexa, KS are dedicated to providing top-notch outdoor services, including lawn care, garden design, and maintenance.
The Results
The partnership with Hey Lieu resulted in immediate and measurable impacts. Within the first quarter of 2024, Hermes Landscaping achieved:
70% Administrative Cost Reduction
By replacing potential domestic hires with Hey Lieu VAs, Hermes saved approximately $42,000 per position annually. With 5 VAs implemented, this translates to projected annual savings of $125,000 – funds that can be reinvested in core operations.
40% Improved Customer Response Times
The dedicated support from VAs allowed Hermes to establish a more consistent communication cadence with clients. Account managers now maintain regular touchpoints, significantly enhancing customer perception and satisfaction.
35% Increase in Contract Administration Efficiency
EJ’s work in the commercial maintenance division streamlined contract tracking, renewal management, and customer communications – critical functions for maintaining stable revenue.
Implementation Timeline
Hermes Landscaping VA Implementation Timeline
Summary:
January '25: 2 initial VAs (EJ and Tina) for admin and operations support
February '25: Added 1 VA dedicated to contract administration
March '25: 2 more VAs being onboarded for customer support
Projected by EOY 2025: Expanding to 8–10 VAs across all departments
Graham summarized the impact succinctly:
Value Comparison
Ultimately, Hey Lieu's VAs provided Hermes Landscaping with scalable, affordable, and highly capable resources, helping position the company for sustained growth while enhancing operational efficiency in their core maintenance business – the area Graham identified as "the meat of the market" for landscaping companies.
Cost Comparison: US vs. Hey Lieu
US-Based Equivalent
Administrative Staff: $40,000–$60,000 annual salary
Benefits & Overhead: Additional 20–30% costs
Limited flexibility in scheduling and scaling
Hey Lieu Solution
Full-time VA: Approximately $18,000 annually
Limited flexibility in scheduling and scaling
Flexible scaling based on seasonal demands
Same quality level as college-educated domestic hires with 5–10 years experience
Ready to
Get Started?
Didn't find the answers you're looking for? We are ready to answer any other questions you may have when you book a demo.
Contact Us
Still have more questions?
Check this out!
What is a virtual assistant, and how can they help me?
How do I communicate with my virtual assistant?
Are your virtual assistants experienced and qualified?
How do I assign tasks to my virtual assistant?
See more FAQs
Copyright 2024, Hey Lieu